Welcome to Toffs Store at theretrofootballshirt.com. As custodians of sporting heritage, we specialise in offering high-quality vintage and retro football, rugby, and casualwear. These Terms and Conditions govern your access to and use of our website and services. By accessing our site or making a purchase, you agree to be bound by these terms. Please read them carefully.

1. Our Identity and Your Agreement

This website is operated by Toffs Store, with correspondence addressed to 49 Corporation St, Manchester, GB M4C 7TN. These Terms, along with our Shipping & Returns Policy and Privacy Policy, constitute the entire agreement between you and Toffs Store regarding your use of the site and purchase of our products.

2. Product Description and Heritage

We take pride in meticulously recreating classic sporting apparel from across the decades. Our collection includes vintage-inspired shirts and wear representing international teams (e.g., England, France, Argentina, British & Irish Lions), European clubs, and classic casualwear like Harrington Jackets and Hoodies.

Product Representations: We strive for accurate depiction of colours, designs, and details in product images and descriptions. However, slight variations may occur due to screen settings, photographic lighting, or the authentic reproduction of historical designs. Product availability is subject to change.

3. User Obligations and Conduct

By using this site, you agree to:

  • Provide accurate, current, and complete information during account creation and checkout.
  • Use the website only for lawful purposes and not engage in any activity that may disrupt its functionality.
  • Refrain from attempting to copy, reproduce, or exploit any website content, including designs, logos, and product imagery, for commercial purposes.
  • Be responsible for maintaining the confidentiality of your account login details.

4. Orders, Pricing, and Payment Terms

Order Process:

Placing an item in your cart does not reserve it. A contract for sale is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order before dispatch, including for stock errors, pricing errors, or suspected fraudulent activity.

Pricing:

Prices are listed in British Pounds Sterling (£). They include UK VAT where applicable but exclude delivery charges. International customers may be subject to customs duties, taxes, or fees imposed by their local authorities, which are the customer’s sole responsibility.

Payment Methods:

We accept secure payments via Visa, MasterCard, JCB, and PayPal. Payment is deducted at the point of order placement.

5. Shipping and Delivery

We ship worldwide, excluding some remote regions and parts of Asia. Full details are in our Shipping & Returns Policy.

  • Processing: Orders are carefully prepared within 1-2 business days.
  • Methods: We offer Standard Shipping (via DHL/FedEx, 10-15 business days, £12.95) and Free Shipping on orders over £50 (via EMS, 15-25 business days).
  • Delivery & Risk: Delivery times are estimates. The risk of loss or damage to products passes to you upon their delivery to the provided address.

6. Returns, Exchanges, and Refunds

Our commitment to your satisfaction is detailed in our Shipping & Returns Policy, which is incorporated into these Terms. Key points include:

  • Return Window: 15 days from receipt of item.
  • Conditions: Items must be unworn, unwashed, with original tags and packaging.
  • Non-Returnable Items: Personalised/customised items, final sale/clearance items, and kids’ wear with removed hygiene tags.
  • Refunds: Issued to original payment method within 7-10 business days after approved return inspection. Original shipping costs are non-refundable.

Your Responsibility: You are responsible for the cost and risk of returning items (unless faulty/incorrect) and must follow the returns process, including obtaining a Returns Authorisation (RA) number.

7. Intellectual Property Rights

All content on this site – including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software – is the exclusive property of Toffs Store, its licensors, or content suppliers, and is protected by international copyright and trademark laws.

The vintage team designs we reproduce are often inspired by historical sportswear. Trademarks, logos, and badges associated with football clubs, rugby teams, and sporting organisations are the property of their respective owners. Their use on our products is for the purpose of historical homage and design accuracy, and does not imply endorsement or official licensing unless explicitly stated. Commercial reproduction of these designs without permission is prohibited.

8. Limitation of Liability

Toffs Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, the site or our products.

Our total liability to you for any claim arising from a purchase shall be limited to the purchase price of the product(s) in question. This limitation does not apply to liability for death or personal injury caused by our negligence, fraud, or any other liability which cannot be excluded or limited under applicable law.

We do not guarantee that the website will be uninterrupted, secure, or error-free.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms and Contact

We reserve the right to update these Terms and Conditions at any time. The latest version will always be posted on this page with an updated effective date.

Need Further Assistance?

Our customer service team, fellow fans of sporting heritage, are here to help.

Email: [email protected]
Postal Address for Correspondence:
Toffs Store, Customer Service
49 Corporation St, Manchester, GB M4C 7TN

Please allow 1-2 business days for a response.

This policy is subject to change. Please refer to this page for the latest information.